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Terms of Service

Effective October 15, 2026

These terms apply to Click Labs lead orders. By placing an order, you agree to these terms and acknowledge our Privacy Policy. Questions and replacement requests can be sent to support@clicklabs.com.

Orders and pricing

Leads are $10 each, with a 25-lead minimum. Available packages are 25, 50, 75, 100, and 250 leads. Review your quantity, selected states, contact information, and total before paying. An order enters fulfillment only after successful payment is verified. Submitting a form or returning from checkout alone does not confirm payment.

What you receive

Click Labs supplies exclusive life insurance leads generated through SMS conversations and beneficiary collection. Leads are delivered as they are generated to your Google Sheet, with new-lead text alerts. Optional GoHighLevel delivery requires a correctly configured connection. A lead is not a guaranteed appointment, policy sale, or commission. Results depend on the prospect and your follow-up.

Fulfillment

After your order is processed, we create or prepare your delivery sheet and send its link to your order phone number. Leads are added as they become available in your selected states. Fulfillment time varies with state selection and response volume; no specific completion time is guaranteed unless separately agreed in writing. Repeat orders for an existing agent may wait until that agent's current order is completed.

All sales are final

All sales are final and payments are nonrefundable, except where applicable law requires otherwise. Eligible lead replacements are handled under the policy below and do not constitute a refund.

Replacements

Replacements are available when 10% or more of your order has been identified as unfit or unsuitable under the qualifying criteria below. Submit the affected lead records and supporting conversation or call details to support for review.

Qualifies for replacement

  • Phone number not in service
  • Message identifies the wrong person
  • Troll or immature response
  • Message in Spanish
  • Response with no letters, such as “?”
  • Message states not interested
  • Duplicate phone numbers

Does not qualify

  • Phone rings but no answer
  • Neutral responses or questions
  • Prospect changes their mind
  • You are unable to close a sale

Your responsibilities

Provide accurate order details and select states in which you are authorized to conduct your business. Keep delivered contact information secure and use it only for appropriate, lawful follow-up. You are responsible for your communications, licensing, consent requirements, opt-outs, and CRM configuration. Do not resell or publicly expose delivered lead information.

Service communications and third parties

By requesting sheet-link and lead-alert texts, you authorize those service notifications to the phone number supplied. Message and data rates may apply. Contact support to change preferences. Payments are processed by Whop under its applicable terms. Google and GoHighLevel services are subject to their own terms and availability.

Service limitations and changes

Technical interruptions can delay delivery or notifications. Contact support if a payment or delivery appears incorrect. Nothing in these terms limits rights that cannot lawfully be excluded. Updates to these terms apply to future orders; the terms accepted for an existing order continue to govern that order.